Shipping policy

 

At LOIRE , we are committed to providing you with a seamless and efficient shopping experience. Below are the details of our shipping policy:

 

1. Order Processing Time

 

Once your order is placed, it will be processed within 3 business days. Orders are typically processed Monday through Friday, excluding weekends and holidays. After processing, your order will be shipped based on the selected shipping method.

 

2. Shipping Methods and Costs

 

We offer several shipping options based on your location and urgency. Shipping costs are calculated during checkout based on your shipping address and the size/weight of your order.

• Standard Shipping: Delivery within 3 business days.

Free Shipping: We offer free standard shipping on all orders.

 

3. Shipping Locations

 

We currently offer shipping to the following locations:

• Domestic Shipping: Available within India.

 

4. Delivery Times

 

• Domestic Orders: Typically arrive within 3 business days after processing.

Please note that delivery times are estimates and are not guaranteed. Shipping delays may occur due to factors such as weather, customs delays, or third-party courier issues.

 

5. Tracking Your Order

 

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery through our shipping partner's website.

 

6. Order Issues

 

If there are any issues with your order, including damaged items or delays, please contact our customer service team immediately at  info@loirepharma.com. We are here to assist you and resolve any issues as quickly as possible.

 

7. Shipping Address

 

Please ensure that the shipping address you provide is correct and complete. LOIRE is not responsible for delayed or missed deliveries due to incorrect address information. If you need to change your shipping address, please contact us immediately after placing your order.

 

8. International Shipments

 

For international orders, you may be responsible for any customs fees, import duties, or taxes imposed by your country. These charges are not included in the shipping cost and are determined by local authorities. Please check with your country's customs office for more information.

 

9. Shipping Restrictions

 

We currently do not ship to P.O. Boxes or APO/FPO addresses. Additionally, some products may have shipping restrictions depending on the destination.

 

10. Lost or Stolen Packages

 

LOIRE is not responsible for lost or stolen packages once the delivery has been confirmed by the courier. If you suspect your package has been lost or stolen, please contact the courier directly using the provided tracking number.